USAGE | |||
---|---|---|---|
Responses
The number of responses you can collect depends on the credits included in your plan, with each product having specific credit consumption rates.
|
Limited by credits | Limited by credits | Limited by credits |
Seats
Number of people who can run studies and access the dashboard.
|
1 | 1 | Unlimited |
Collaborators
Collaborators need to register with UXArmy but do not need a license.
|
- | - | Unlimited |
Stakeholders
Stakeholders can join studies by receiving invitations to view results.
|
- | - | Unlimited |
Studies
Run unlimited studies regardless of the plan you choose.
|
Unlimited | Unlimited | Unlimited |
Max Test Recording Time
You get enough time for full recording during a usability test session.
|
- | 30 mins | 30 mins |
Max Session Time
Up to 3 hours of session time for in-depth user interviews.
|
- | 3 hours | 3 hours |
Pay-as-you go
With pay-as-you-go, extra usage beyond monthly limits can be purchased.
|
- | - | |
Storage
Ample storage to store all your research data.
|
Unlimited | Unlimited | Unlimited |
Research Types | |||
---|---|---|---|
Figma Testing
Run Figma tests with task assignments, path analysis, heat maps & track both direct and indirect success
|
|||
Prototype Testing
Figma prototype testing with screen & audio recording of a participant's full test exerience
|
- | ||
Website Testing
Website usability testing with full session recordings
|
- | ||
iOS Mobile App Testing
iOS app usability testing with full session recordings
|
- | ||
Android Mobile App Testing
Android app usability testing with full session recordings
|
- | ||
TestFlight iOS/iPhone App Testing
Test your staging app with real user interactions, all captured in screen recordings
|
- | ||
Android Playstore Beta Testing
Test your staging app with real user interactions, all captured in screen recordings
|
- | ||
5 Second Test
With follow-up questions to capture immediate user impressions
|
|||
First Click Test
With follow-up questions & heatmaps to help identify where users focus initially
|
|||
Live User Interviews
Have live conversation with participants in 1:1, Dyad, Triad settings
|
- | ||
Live Focus Group
Have focus groups with up to 10 participants
|
- | ||
Upload Session Recording
Import recordings of sessions done on other tools - like Zoom
|
- | ||
Surveys
Run unlimited surveys for quick feedback
|
|||
Open Card Sorting
Organize content with user-defined categories for intuitive design
|
|||
Closed Card Sorting
Users sort content into predefined categories to test navigation clarity
|
|||
Hybrid Card Sorting
Combine open and closed sorting for flexible content structure feedback
|
|||
Tree Testing
Test your site's navigation and find where users struggle to locate information
|
|||
Comparative Testing
Compare your product to competitors, test prototypes vs. your app, or evaluate two designs with real user feedback
|
- | ||
RESEARCH FEATURES | |||
---|---|---|---|
Screen, Camera & Audio Recording of the Full Test
For advanced usability tests
|
- | ||
Session Recording
This feature is just for moderated research conducted via DeepDive®
|
- | ||
Start & Stop Video Recording
This feature is just for moderated research conducted via DeepDive®
|
- | ||
Conditional Logic
Direct participants to specific tasks within your test based on their responses with conditional logic
|
|||
SUS Survey
Add SUS questions to usability tests automatically with a toggle
|
|||
Tagging and Analysis
Label and categorize specific moments in recordings for easy analysis
|
- | ||
Video Clips
Extract key moments from your test recordings for focused insights
|
- | ||
Auto Transcriptions
Only available for research with audio and screen recordings
|
- | ||
Time-stamped Notes
Click a note to jump directly to the relevant moment in the test recording
|
- | ||
Highlight Reel
Combine key moments from the test recording into a single video for quick insights
|
- | ||
Video Annotations
Add comments directly to specific moments in the test recording
|
- | ||
Discussion Guide Creation | - | ||
Heatmaps
See where users click, scroll, or hover in your Figma prototypes to identify areas of high interaction
|
|||
Path Analysis
Track and analyze user journeys to uncover both direct and indirect success
|
|||
Upload User Interviews | - | ||
Download Report
Access full reports and metadata to dive deep into test results and insights
|
- | ||
CSV Export
Easily export test data into CSV format for further analysis or sharing
|
- | ||
Shared Workspaces
(COMING SOON) Allowing team members to easily access and collaborate on tests within projects
|
- | ||
COLLABORATION | |||
---|---|---|---|
Mention Teammates
Invite teammates to collaborate and share insights on your tests
|
- | ||
Interview Scheduling | - | ||
Comments
Leave comments for seamless collaboration during test creation
|
- | ||
Hidden Observers
For moderated research sessions - user interviews & focus groups
|
- | ||
Hidden Group Chat
For moderated research sessions - user interviews & focus groups
|
- | ||
Team Management
(COMING SOON) Organize & manage team roles, permissions, and access to projects
|
- | - | |
Share Using URL With or Without Password
No sign up is needed
|
- | - | |
Note Taking
For moderated research sessions - user interviews & focus groups
|
- | ||
Sharable Reports With Password Protection
Exclusively for advanced usability tests
|
- | ||
Analysis Space
A centralized hub for reviewing Highlight Reels, Video Clips, Annotations to streamline research analysis
|
- | ||
UXARMY AI | |||
---|---|---|---|
Sentiment Analysis
Quickly gauge participant sentiment (positive, negative, neutral) for advanced usability tests (English-only)
|
- | ||
Verbatims & Highlights
Access timestamped quotes to validate AI's summary and key takeaways (only for test recordings in English)
|
- | ||
Automated Transcription
Save time with automatic transcriptions of spoken responses (for English-only tests)
|
- | ||
Automated Summary
Get key takeaways instantly with AI-generated summaries (only for advanced usability tests done in English)
|
- | ||
SELF SOURCED PARTICIPANTS | |||
---|---|---|---|
Screening Questions
Filter participants with custom screening questions before they join your test
|
|||
Unique Invitation List by Test
Send unique invitations to selected participants for each test
|
|||
URL Redirection
Use Redirect URLs to track participants from external providers by adding unique identifiers to your test
|
|||
Nondiscloure Agreement (NDA)
Have participants sign an NDA before starting the test
|
- | ||
Interview Scheduling for participants | |||
Participant Video Guide
Video guide on on how to give good feedback, and technical guide to help you get better quality response for unmoderated tests
|
|||
UXARMY'S USER PANEL | |||
---|---|---|---|
Panel Access
You can top up Panel credits to get feedback from uxarmy's own panel of participants
|
- | ||
Demographic Filter
Filter participants based on specific demographic criteria
|
- | ||
Custom Screening Questions
Use custom questions to screen participants for better study matches
|
- | ||
Nondiscloure Agreement (NDA)
Ensure confidentiality with NDA agreements for participants
|
- | ||
LANGUAGES | |||
---|---|---|---|
Participant UI in Local Language
Get higher-quality feedback by running tests in your participants' native language
|
- | ||
Transcription in Local Language
Get automatic transcriptions in the language the test was conducted in
|
- | ||
Translation of Transcription
Automatically translate transcriptions in 15+ languages
|
- | ||
Video Guide on How to Give Feedback | - | ||
Interpreter Channels for User Interviews
Up to two interpreters allowed in user interviews. Observers can choose a channel to listen to
|
- | ||
Interpreter Channels for Focus Group
Up to two interpreter allowed in focus groups. Observers can choose a channel to listen to
|
- | ||
CUSTOMIZATION | |||
---|---|---|---|
Templates
Explore our template library with 30+ customizable templates for usability tests & surveys
|
|||
Custom Templates
Save your test as a template for your team to use
|
|||
Publish Templates
Share your expertise with the community by making your template public
|
|||
UXArmy Branding Removal
Remove UXArmy branding from your studies
|
|||
SUPPORT | |||
---|---|---|---|
Email Support | |||
Chat Support
Online chat support on Whatsapp, Slack, Telegram or similar applications
|
|||
Priority Support | - | - | |
Dedicated Onboarding | - | - | |
Dedicated CS Manager | - | - | |
SECURITY | |||
---|---|---|---|
SSO | - | - | |
Role Based Access Control | - | - | |
Report Access Setting | - | - | |