USAGE
Responses The number of responses you can collect depends on the credits included in your plan, with each product having specific credit consumption rates.
Limited by credits Limited by credits Limited by credits
Seats Number of people who can run studies and access the dashboard.
1 1 Unlimited
Collaborators Collaborators need to register with UXArmy but do not need a license.
- - Unlimited
Stakeholders Stakeholders can join studies by receiving invitations to view results.
- - Unlimited
Studies Run unlimited studies regardless of the plan you choose.
Unlimited Unlimited Unlimited
Max Test Recording Time You get enough time for full recording during a usability test session.
- 30 mins 30 mins
Max Session Time Up to 3 hours of session time for in-depth user interviews.
- 3 hours 3 hours
Pay-as-you go With pay-as-you-go, extra usage beyond monthly limits can be purchased.
- -
Storage Ample storage to store all your research data.
Unlimited Unlimited Unlimited
Research Types
Figma Testing Run Figma tests with task assignments, path analysis, heat maps & track both direct and indirect success
Prototype Testing Figma prototype testing with screen & audio recording of a participant's full test exerience
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Website Testing Website usability testing with full session recordings
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iOS Mobile App Testing iOS app usability testing with full session recordings
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Android Mobile App Testing Android app usability testing with full session recordings
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TestFlight iOS/iPhone App Testing Test your staging app with real user interactions, all captured in screen recordings
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Android Playstore Beta Testing Test your staging app with real user interactions, all captured in screen recordings
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5 Second Test With follow-up questions to capture immediate user impressions
First Click Test With follow-up questions & heatmaps to help identify where users focus initially
Live User Interviews Have live conversation with participants in 1:1, Dyad, Triad settings
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Live Focus Group Have focus groups with up to 10 participants
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Upload Session Recording Import recordings of sessions done on other tools - like Zoom
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Surveys Run unlimited surveys for quick feedback
Open Card Sorting Organize content with user-defined categories for intuitive design
Closed Card Sorting Users sort content into predefined categories to test navigation clarity
Hybrid Card Sorting Combine open and closed sorting for flexible content structure feedback
Tree Testing Test your site's navigation and find where users struggle to locate information
Comparative Testing Compare your product to competitors, test prototypes vs. your app, or evaluate two designs with real user feedback
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RESEARCH FEATURES
Screen, Camera & Audio Recording of the Full Test For advanced usability tests
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Session Recording This feature is just for moderated research conducted via DeepDive®
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Start & Stop Video Recording This feature is just for moderated research conducted via DeepDive®
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Conditional Logic Direct participants to specific tasks within your test based on their responses with conditional logic
SUS Survey Add SUS questions to usability tests automatically with a toggle
Tagging and Analysis Label and categorize specific moments in recordings for easy analysis
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Video Clips Extract key moments from your test recordings for focused insights
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Auto Transcriptions Only available for research with audio and screen recordings
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Time-stamped Notes Click a note to jump directly to the relevant moment in the test recording
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Highlight Reel Combine key moments from the test recording into a single video for quick insights
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Video Annotations Add comments directly to specific moments in the test recording
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Discussion Guide Creation -
Heatmaps See where users click, scroll, or hover in your Figma prototypes to identify areas of high interaction
Path Analysis Track and analyze user journeys to uncover both direct and indirect success
Upload User Interviews -
Download Report Access full reports and metadata to dive deep into test results and insights
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CSV Export Easily export test data into CSV format for further analysis or sharing
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Shared Workspaces (COMING SOON) Allowing team members to easily access and collaborate on tests within projects
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COLLABORATION
Mention Teammates Invite teammates to collaborate and share insights on your tests
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Interview Scheduling -
Comments Leave comments for seamless collaboration during test creation
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Hidden Observers For moderated research sessions - user interviews & focus groups
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Hidden Group Chat For moderated research sessions - user interviews & focus groups
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Team Management (COMING SOON) Organize & manage team roles, permissions, and access to projects
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Share Using URL With or Without Password No sign up is needed
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Note Taking For moderated research sessions - user interviews & focus groups
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Sharable Reports With Password Protection Exclusively for advanced usability tests
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Analysis Space A centralized hub for reviewing Highlight Reels, Video Clips, Annotations to streamline research analysis
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UXARMY AI
Sentiment Analysis Quickly gauge participant sentiment (positive, negative, neutral) for advanced usability tests (English-only)
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Verbatims & Highlights Access timestamped quotes to validate AI's summary and key takeaways (only for test recordings in English)
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Automated Transcription Save time with automatic transcriptions of spoken responses (for English-only tests)
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Automated Summary Get key takeaways instantly with AI-generated summaries (only for advanced usability tests done in English)
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SELF SOURCED PARTICIPANTS
Screening Questions Filter participants with custom screening questions before they join your test
Unique Invitation List by Test Send unique invitations to selected participants for each test
URL Redirection Use Redirect URLs to track participants from external providers by adding unique identifiers to your test
Nondiscloure Agreement (NDA) Have participants sign an NDA before starting the test
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Interview Scheduling for participants
Participant Video Guide Video guide on on how to give good feedback, and technical guide to help you get better quality response for unmoderated tests
UXARMY'S USER PANEL
Panel Access You can top up Panel credits to get feedback from uxarmy's own panel of participants
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Demographic Filter Filter participants based on specific demographic criteria
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Custom Screening Questions Use custom questions to screen participants for better study matches
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Nondiscloure Agreement (NDA) Ensure confidentiality with NDA agreements for participants
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LANGUAGES
Participant UI in Local Language Get higher-quality feedback by running tests in your participants' native language
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Transcription in Local Language Get automatic transcriptions in the language the test was conducted in
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Translation of Transcription Automatically translate transcriptions in 15+ languages
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Video Guide on How to Give Feedback -
Interpreter Channels for User Interviews Up to two interpreters allowed in user interviews. Observers can choose a channel to listen to
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Interpreter Channels for Focus Group Up to two interpreter allowed in focus groups. Observers can choose a channel to listen to
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CUSTOMIZATION
Templates Explore our template library with 30+ customizable templates for usability tests & surveys
Custom Templates Save your test as a template for your team to use
Publish Templates Share your expertise with the community by making your template public
UXArmy Branding Removal Remove UXArmy branding from your studies
SUPPORT
Email Support
Chat Support Online chat support on Whatsapp, Slack, Telegram or similar applications
Priority Support - -
Dedicated Onboarding - -
Dedicated CS Manager - -
SECURITY
SSO - -
Role Based Access Control - -
Report Access Setting - -