Plans for Every Stage of Your Product & Customer Journey
Start with all the tools you need—use the platform your way & only pay for what you use. UXArmy grows with you, giving you the flexibility to focus on the features that matter most to your team
- SOC2 Type 2
- GDPR Compliant
- HIPAA Compliant
- ISO 27001 Certified
Starter Plan
Free
Perfect for solos trying out unmoderated research with self-sourced participants
Unlimited Studies
- 15 Figma prototype testing responses
- Or a mix of responses from:
- Figma TestingUp to 10 responses
- Card sortingUp to 1500 responses
- Tree TestingUp to 1500 responses
- SurveyUp to 1500 responses
Free Plan inludes:
- Heatmap, Path Analysis
- Screener
- Templates
- Recommended
Essential Plan
$68
$816
Full featured solo plan with screen & audio recordings to aid discovery to usability testing
Unlimited Studies
- 25 Advanced usabilty test
responses with recording, or - 8 user interviews, focus groups sessions
- Or a mix of responses from:
- Usability tests with recordingUp to 25 responses
- User Interviews & Focus groupsUp to 8 sessions
- Card sorting & Tree TestingUp to 15000 responses
- SurveyUp to 15000 responses
- Figma testingUp to 100 responses
Everything in Free Plan, plus:
- Screen & audio recordings
- AI & Sentiment Analysis
- Analysis Space
- Collaborators, Hidden observers
- Pay-as-you-go
- Buy UXArmy user panel credits
Organization Plan
Custom
Engage your entire organization to deepen customer understanding & drive impactful decisions
Unlimited Studies
- Access all products & features
- Number of responses limited by pre-purchased annual credits
Everything in Essential, plus:
- Unlimited Seats
- Shared Workspaces
- Team Management
- SSO
- Priority Support
- SOC2 Compliance Report
- Custom security
- Personalized Onboarding
- Product Adoption Support
- On-Demand Participant Recruitment
Starter Plan
Free
Perfect for solos trying out unmoderated research with self-sourced participants
Unlimited Studies
- 15 Figma prototype testing responses
- Or a mix of responses from:
- Figma TestingUp to 10 responses
- Card sortingUp to 1500 responses
- Tree TestingUp to 1500 responses
- SurveyUp to 1500 responses
Free Plan inludes:
- Heatmap, Path Analysis
- Screener
- Templates
- Recommended
Essential Plan
$75
$72
Full featured solo plan with screen & audio recordings to aid discovery to usability testing
Unlimited Studies
- 25 Advanced usabilty test
responses with recording, or - 8 user interviews, focus groups sessions
- Or a mix of responses from:
- Usability tests with recordingUp to 25 responses
- User Interviews & Focus groupsUp to 8 sessions
- Card sorting & Tree TestingUp to 15000 responses
- SurveyUp to 15000 responses
- Figma testingUp to 100 responses
Everything in Free Plan, plus:
- Screen & audio recordings
- AI & Sentiment Analysis
- Analysis Space
- Collaborators, Hidden observers
- Pay-as-you-go
- Buy UXArmy user panel credits
Organization Plan
Custom
Engage your entire organization to deepen customer understanding & drive impactful decisions
Unlimited Studies
- Access all products & features
- Number of responses limited by pre-purchased annual credits
Everything in Essential, plus:
- Unlimited Seats
- Shared Workspaces
- Team Management
- SSO
- Priority Support
- SOC2 Compliance Report
- Custom security
- Personalized Onboarding
- Product Adoption Support
- On-Demand Participant Recruitment
All currencies in USD
Find the right participants
Get the participants you need, your way. Use panel credits to recruit real users fast, or let us find the perfect match for your study
- For paid plan users only: Access UXArmy's user panel by buying Panel Credits as needed
- Set selection criteria like age, gender, location, and in-test screeners for participants
- Pay upfront, launch your test, and get responses quickly
- Only available for unmoderated usability tests, Figma usability tests & surveys
- UXArmy's user panel is perfect for multi-language testing across diverse demographics
Powering 1000+ of the best user experiences
A user research platform that grows with you
Get deeper insights with full test Screen & Video Recording
From early-stage discovery to live websites and apps, UXArmy supports you through the full product lifecycle with the tools you need to test and iterate
- Quickly upload and test Figma prototypes for early user feedback
- Conduct 5-second tests to gather first impressions on logos or landing pages
- Use first-click tests to identify usability issues in navigation early on
- Run advanced usability tests with screen and video recording
- Capture detailed insights with user interviews and focus groups
- Collect broad feedback using customizable surveys with targeted demographics
- Optimize navigation with tree testing and refine structure with card sorting
Support for Every Stage of Your Product Development Journey
From early-stage discovery to live websites and apps, UXArmy supports you through the full product lifecycle with the tools you need to test and iterate
- Quickly upload and test Figma prototypes for early user feedback
- Conduct 5-second tests to gather first impressions on logos or landing pages
- Use first-click tests to identify usability issues in navigation early on
- Run advanced usability tests with screen and audio recording across all devices
- Capture detailed insights with user interviews and focus groups
- Collect broad feedback using customizable surveys with targeted demographics
Keep Testing without Interruption with Pay-as-you-go
With our pay-as-you-go option, paid users can continue testing even if you exceed your monthly credit allocation. Extra usage is simply added to your next invoice
- Track your credits in real-time with full transparency on a simple to use dashboard
- Credits are consumed based on actual responses, not just for running tests
- For yearly plan users, Pay-as-you-go charges will be invoiced separately on a monthly basis
- Pay-as-you-go is currently available only for paid plans; Enterprise plan users can contact their account manager for credit top-ups
Test in the Language Your Audience Speaks
Conduct research in 25+ languages with real-time transcription and translations. Utilize interpreters for user interviews to gain insights from a diverse audience
- Create usability tests in the language of your choice
- In-platform auto-transcription of your tester’s feedback real time
- Improve user experience by understanding cultural nuances and regional variations
- Reach diverse user groups with ease, ensuring your research is inclusive
- Speed up the research process with real-time translations in 25+ languages
Analyze Faster with AI-Powered Insights
AI-driven summaries provide quick sentiment analysis and key takeaways from both overall tests and individual responses, speeding up your research process and making your findings easier to dige
- Currently available for unmoderated usability tests with recording
- Get lightning-fast summary of user feedback at both test and response level to quickly identify trends and insights
- Our AI sorts feedback into Positive, Neutral, or Negative sentiments, so you’ll know exactly how users feel about your product
- Get insights with direct quotes and timestamps, making it easy to validate conclusions from your test results
Enterprise-Level Security & Compliance
With robust security features like SOC2 Type 2, GDPR, and HIPAA compliance, UXArmy ensures that your data is handled with the highest security standards
- Industry-leading security protocols for data protection
- Regular security audits to ensure ongoing compliance
- Protect sensitive user data with encrypted storage and secure data transfer
- Full transparency in data handling and access controls
- Compliant with global data privacy laws for international peace of mind
- Trusted by enterprise clients for secure, reliable user research
Not sure which plan to choose? Compare all plans
4.6/5
USAGE | |||
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Seats
Number of people who can create studies and use the platform's full features
|
1 | 1 | Custom |
Studies
Run unlimited studies regardless of the plan you are on
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Unlimited | Unlimited | Unlimited |
Task
Tasks are the questions or assignments you to give to participants to do or answer. This helps you get
feedback on only the topic of your interest
|
Unlimited | Unlimited | Unlimited |
Responses
The number of responses you can collect depends on the credits included in your plan, with each product
having specific credit consumption rates Learn More
|
Limited by credits | Limited by credits | Limited by credits |
Collaborators
Collaborators need to register with UXArmy but can access the platform free, restricted access
|
Unlimited | ||
Max Test Recording Time
Some participants take longer than average, so we provide more time before time out
|
50 mins | 50 mins | |
Max Session Recording Time
Up to 3 hours of session time for in-depth user interviews and focus groups
|
3 hours | 3 hours | |
Pay-as-you go
With pay-as-you-go, extra usage beyond monthly credits will be added to your next bill. Annual plans get a
separate monthly invoice.
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Research Types | |||
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Figma Testing
Quick Figma prototype usability test with path analysis, heat maps, success. No recording
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Prototype Testing with recording
Advanced usability test for Figma and other prototying tools, with recording.
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Live Website Testing
Live Website usability testing with screen & audio recordings
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Live iOS Mobile App Testing
iOS app usability testing with screen & audio recordings of the full test experience
|
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Live Android Mobile App Testing
Android app usability testing with screen & audio recordings of the full test experience
|
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TestFlight iOS/iPhone App Testing
Test your staging app with real user interactions, all captured in screen recordings
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Android Playstore Beta Testing
Test your staging app with real user interactions, all captured in screen recordings
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Comparative Testing
Compare your product to competitors, test prototypes vs. your app, or evaluate two designs with real users
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5 Second Test
With follow-up questions to capture immediate user impressions
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First Click Test
With follow-up questions & heatmaps to help identify where users focus initially
|
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Live User Interviews
Have live conversation with participants in 1:1, Dyad, Triad settings
|
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Live Focus Group
Have focus groups with up to 10 participants
|
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Upload Session Recording
Import recordings of sessions done on other tools - like Zoom
|
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Surveys
Run unlimited surveys for quick feedback. No recording.
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Open Card Sorting
Participants create categories to sort cards into. No recording
|
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Closed Card Sorting
Participants sort content into predefined categories you gave. No recording
|
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Hybrid Card Sorting
Participants sort to predefined categories but can also create new categories is the given doesn't fit
their mental model. No recording.
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Tree Testing
Test your site's navigation and find where users struggle to locate information. No recording.
|
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RESEARCH FEATURES | |||
---|---|---|---|
Screen & Full Recording of the Full Test
Available for Advanced usability tests
|
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Session Recording
Only for moderated research conducted via DeepDive®
|
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Start & Stop Session Recording
Only for moderated research conducted via DeepDive®
|
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Conditional Logic
Direct participants to specific tasks within your test based on their responses with conditional logic
|
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SUS Survey
Add System Usability Scale questions to your usability test with just a click
|
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Tagging and Analysis
Label and categorize specific moments in recordings and transcriptions for easy analysis
|
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Video Clips
Extract key moments from your test recordings for focused insights
|
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Auto Transcriptions
Only available for research with audio and screen recordings
|
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Time-stamped Notes
Click a note to jump directly to the relevant moment in the test recording
|
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Highlight Reel
Combine key moments from the test recording into a single video for quick insights
|
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Video Annotations
Add comments directly to specific moments in the test recording
|
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Heatmaps
See where users click, scroll, or hover in your Figma prototypes to identify areas of high interaction
|
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Path Analysis
Track and analyze user journeys to uncover both direct and indirect success
|
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Navigation Tree | |||
Download Report
Access full reports and metadata to dive deep into test results and insights
|
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CSV Export
Easily export test data into CSV format for further analysis or sharing
|
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Shared Workspaces
Allowing team members to easily access and collaborate on tests within projects
|
Coming Soon | Coming Soon | |
COLLABORATION | |||
---|---|---|---|
Mention Teammates
Invite teammates to collaborate and share insights on your tests
|
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Comments
Leave comments for seamless collaboration during test creation
|
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Hidden Observers
For moderated research sessions - user interviews & focus groups
|
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Hidden Group Chat
For moderated research sessions - user interviews & focus groups
|
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Team Management
Organize & manage team roles, permissions, and access to projects
|
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Share Using URL With or Without Password
No sign up is needed
|
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Note Taking
For moderated research sessions - user interviews & focus groups
|
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Sharable Reports With Password Protection
Exclusively for advanced usability tests
|
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Analysis Space
A centralized hub for reviewing Highlight Reels, Video Clips, Annotations to streamline research analysis
|
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Google Sheets Integration
|
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Slack Integration
|
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UXARMY AI | |||
---|---|---|---|
Sentiment Analysis
Quickly gauge participant sentiment (positive, negative, neutral) for advanced usability tests
(English-only)
|
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Verbatims & Highlights
Access timestamped quotes to validate AI's summary and key takeaways (only for test recordings in English)
|
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Automated interview transcripts & summary
Save time with automatic transcriptions of spoken responses (for English-only tests)
|
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SELF SOURCED PARTICIPANTS | |||
---|---|---|---|
Custom Screener Questions
Filter participants with custom screening questions before they join your test
|
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Unique Invite URL by Test
Send unique invitations to selected participants for each test
|
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Custom URL redirection
Use Redirect URLs to track participants from external providers by adding unique identifiers to your
test
|
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1:1 User Interview Scheduling
|
Coming Soon | Coming Soon | |
Nondiscloure Agreement (NDA)
Have participants sign an NDA before starting the test
|
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UXARMY'S USER PANEL | |||
---|---|---|---|
Access to Panel Participants
You can top up Panel credits to get feedback from uxarmy's own panel of participants
|
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Custom Audience Filters
Filter participants based on specific demographic criteria
|
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Custom Screener Questions
Use custom questions to screen participants for better study matches
|
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Nondiscloure Agreement (NDA)
Ensure confidentiality with NDA agreements for participants
|
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LANGUAGES | |||
---|---|---|---|
Participant UI in Local Language
Get higher-quality feedback by running tests in your participants' native language
|
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Transcription in Local Language
Get automatic transcriptions in the language the test was conducted in
|
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Translation of Transcription
Automatically translate transcriptions in 15+ languages
|
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Video Guide on How to Give Feedback | |||
Interpreter Channels for User Interviews
Up to two interpreters allowed in user interviews. Observers can choose a channel to listen to
|
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Interpreter Channels for Focus Group
Up to two interpreter allowed in focus groups. Observers can choose a channel to listen to
|
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CUSTOMIZATION | |||
---|---|---|---|
Access to Advanced Templates
Explore our template library with 30+ customizable templates for usability tests & surveys
|
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Create & Save Templates
Save your test as a template for your team to use
|
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Publish Templates on Community
Share your expertise with the community by making your template public
|
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UXArmy Branding Removal
Remove UXArmy branding from your studies
|
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SUPPORT | |||
---|---|---|---|
Email Support | |||
Chat Support
Online chat support on Whatsapp, Slack, Telegram or similar applications
|
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Priority Support | |||
Dedicated Onboarding | |||
Dedicated CS Manager | |||
SECURITY | |||
---|---|---|---|
SSO | |||
Role Based Access Control | |||
Report Access Setting | |||
Frequently asked questions
What are platform credits & panel credits?
Platform credits are the currency used across all UXArmy products, such as usability tests, surveys, and other research tools. These credits are made up of two types:
– Monthly Active Credits: Allocated at the beginning of each billing cycle and reset at the end of the month. These are the credits you primarily use for your research.
– Core Credits: Unused credits from previous months, bonuses, or special offers that don’t expire and remain available for future use
Panel credits, on the other hand, are used for recruiting participants from UXArmy’s user panel and needs to be purchased as an add on.
How are platform credits deducted?
Platform credits are consumed when you run tests or collect responses across all UXArmy products. These credits are part of your overall credit balance based on the plan you choose. While the credits you have can be used across all products, each product has a different “credit consumption rate,” meaning the number of credits used per response may vary depending on the product.
What are my payment options?
Currently, we accept payments via credit card. We’re working to offer additional options soon, but for now, credit card payments help us keep things quick and straightforward for you
What are you giving so much feature in the free plan?
We believe in empowering you to explore and understand your users without any barriers. In exchange, we ask for your feedback to help us improve and make UXArmy even better for everyone
Outsource your user research to us
Struggling with limited resources or navigating global markets with cultural and language barriers? Use UXArmy’s years of experience in user research by outsourcing a part of OR all of your research