One Platform
For All Your User Research Needs

bulb-right.svg
Test mobile apps, websites, prototypes, and information architecture with ease.
Conduct user interviews, usability testing, and more—and uncover hidden user insights with AI-powered analysis.
Trusted by Teams Worldwide

Unmoderated Usability Testing for
Mobile Apps, Websites & Prototypes

Recruit the right participants seamlessly, gather actionable insights,
and confidently iterate your designs to create experiences your users will love.
KEY FEATURES OF THE PRODUCT

Powerful Features for Effective Usability Testing and Easy Analysis

feature11.png
feature112.png
feature13.png
feature141.png
ai.png
feature161.png
Informative Dashboard

Visualize user behavior and identify key trends with our intuitive, centralized dashboard. Gain instant access to actionable insights and track progress effortlessly.

Seamlessly integrate your Figma prototypes and track every user interaction with pinpoint accuracy. Uncover hidden usability issues and create flawless user journeys.

Design dynamic user tests with branching logic. Automatically guide users through different task flows based on their responses, revealing deeper insights into complex user behaviors.

Record and playback the user interactions with screen along with verbalised feedback.Pinpoint click points, navigation patterns, and verbal feedback to understand the “why” behind user behavior.

Save hours of analysis with AI-powered summaries and sentiment analysis. Access accurate transcriptions in 25+ languages with timestamps, making global user research effortless.

Visualize user attention with interactive heatmaps. Identify areas of interest, confusion, and missed opportunities to optimize your design for maximum impact.

DeepDive®: User Insights with Interviews,
Focus Groups, and More

Conduct 1:1 interviews, Dyads, Triads, and Focus Groups, collaborate in real time,
and gain invaluable insights—all within one powerful, intuitive platform.
KEY FEATURES OF THE PRODUCT

Powerful Features for Effective Usability Testing and Easy Analysis

first
2
5-ann
Flexible Interview Formats

Conduct any type of user research session—from intimate 1:1 interviews and collaborative Dyads/Triads to dynamic Focus Groups with up to 10 participants—all within a single, flexible platform.

Dive deep into user feedback with extended session lengths of up to 3 hours. Explore complex topics, ask detailed follow-up questions, and uncover valuable insights that other platforms miss.

Gain a complete view of the user experience with simultaneous sharing of up to three screens during sessions—across both mobile and desktop. Easily explore multiple perspectives and capture richer insights.

Organize and access all your research in one centralized project library. Launch instant sessions, import existing data, and keep every project readily available for streamlined workflow and efficient collaboration.

Streamline your analysis with a dedicated workspace that centralizes all your research data—notes, bookmarks, highlight reels, and transcriptions—ready for export with a single click. Save time and accelerate your insights.

Capture every nuance of user feedback with instant transcriptions in multiple languages. Break down language barriers with translations in over 30 languages, enabling global user research and deeper cross-cultural understanding.

Design Intuitive Navigation with Card Sorting

Optimize your website or app’s navigation and structure with Card Sorting.
Understand how users organize information to create clear, intuitive, and effective user flows.

KEY FEATURES OF THE PRODUCT

Powerful Features for Effective Usability Testing and Easy Analysis

1-feature31
2-feature32
5-1-feature35
Open, Closed & Hybrid

Conduct any type of card sort—Open, Closed, or Hybrid—to understand how users categorize information and build the optimal content hierarchy for your needs.

Save time and effort by seamlessly importing existing cards and categories from CSV, XLS, and XLSX files. Quickly get started with your card sorting studies without manual data entry.

Recruit the perfect participants for your study with our integrated screener. Automatically filter participants based on your specific criteria, ensuring you gather relevant and actionable insights.

Easily share card sorting studies with stakeholders via shareable links. Gather valuable feedback from colleagues and clients without requiring them to create an account.

Accelerate your analysis and save valuable time with automated similarity analysis. Quickly identify patterns and relationships between cards, uncovering key insights without tedious manual review.

Test Your Information Architecture with
Tree Testing

Validate your website or app’s navigation structure and ensure users can easily find what they’re looking for.
Use Tree Testing to optimize menus, categories, and labels.

KEY FEATURES OF THE PRODUCT

Powerful Features for Effective Usability Testing and Easy Analysis

Import hierarchy of items

Quickly import your existing site structure from CSV or XLS files, saving you valuable time and simplifying the setup of your tree testing studies.

Gain clear insights into user navigation success with detailed task completion and success rates. Easily segment data to understand where users succeed and struggle, enabling targeted improvements to your navigation.

Visualize user navigation paths with the Destination Matrix. Identify common first clicks and final destinations to understand how users are navigating your information architecture and pinpoint areas of confusion or friction.

Understand user navigation patterns at a glance with the Pie Tree visualization. See the distribution of paths taken by participants, quickly identifying the most and least successful navigation routes.

Easily share your findings with stakeholders by exporting comprehensive reports in XLS format. Quickly communicate key insights and facilitate data-driven discussions about navigation improvements.

Asia, Australia and New Zealand (APAC)

Australia | New Zealand | Japan | Korea | Singapore | Malaysia | Indonesia | Thailand | Philippines | Vietnam | India | China | Myanmar
20+

Countries

80%

Active Users

100+

# of Incentives distributed

North America and Latam

Canada | USA | Mexico | Brazil | Chile | Argentina | Colombia
20+

Countries

80%

Active Users

100+

# of Incentives distributed

Europe, the Middle East and Africa (EMEA)

Germany | Spain | France | Netherlands | Portugal | Turkey | UAE | South Africa | Senegal | Nigeria | Kenya
15+

Countries

60%

Active Users

22+

# of Incentives distributed

Panel of testers from around the world

People screened into profiles suitable for your research. With UXArmy panel, you get Convenience, Speed, Continuous engagement and Cost savings.

We are Proud to be Recognized

award2.svg

Rigorous Security and Compliance. Assured!

UXArmy user research platform demonstrates our commitment of being transparent and effective in information handling. Be entirely worry free when onboarding UXArmy in your organisation. Being a SaaS platform for large enterprises to startups, we take responsibility to ensure our security posture exemplifies trust in management of information security and compliance with region specific regulations, globally!

SOC 2 Type II

UXArmy is certified with continuous monitoring of security, availability, confidentiality, processing integrity and privacy to ensure thorough implementation of best-in-class security and privacy compliance practices. Ask for our SOC 2 Type II report and we would be happy to share it with you.

GDPR Ready

From creation to deletion, UXArmy platform has organisational and technical measures in place to protect the personal data of our users. With GDPR compliance, we track personal data at all stages so that the user’s right to be forgotten is ensured by means of data encryption, anonymizing, etc.

ISO 27001

The certification reaffirms UXArmy commitment towards keeping our information security management system robust and safe. Our top notch risk management practice ensures proactive identification, careful prioritization, and systematic reduction of all risks and vulnerabilities.

HIPAA Compliant

Our HIPAA compliance certification ensures that Medtech companies like yours that access, process, or store protected health information continue to engage UXArmy. This is because of the assurance that best practices are adhered to for keeping this highly sensitive data secure. When you work with UXArmy, it’s assured that we match the standards of comprehensive administrative and technical security safeguards.

Product Updates

Regular release of new features and usability enhancements to make your work a little more fun, easier and efficient. We improve UXArmy everyday, one bit at a time.

Product Updates-DD

All Improved DeepDive®

Now you can run Focus Group, Triad, Dyad in addition to 1:1 user interviews – experience the enhanced usability lab online with hidden observers for deeper insights during every session

AI Summary

Now you can generate AI summaries for Unmoderated Usability Tests conducted in English. Get feedback sorted into buckets, sentiment analysis with verbatim from your recordings.

Test Templates

Now you can create unmoderated tests with ready templates, customize to your needs, and share with team members to enhance test creation experience.

Recording on/off

Currently, our usability tests results include screen recording of the end-to-end testing experience. But soon you’ll have the option to turn off screen recording to create simpler tests.

Feedback via direct link

You’ll soon be able to collect user feedback without the need for chrome extension or mobile app. Perfect for simple surveys or polls.

Enhanced Heatmaps

Our revamped heatmap UI will ensure a more user-friendly experience with modern design.

Thoughts about UX Research and more

Frequently Asked Questions

What kinds of user research can I do with UXArmy?

Usability testing, User Interviews, Card Sorting and Tree testing are offered via dedicated tools on UXArmy platform

Usability test your Designs in Figma and all other Design prototypes, Websites and Mobile apps. You get screen and voice recording of each participant as they take the test along with usability metrics like task duration, task success rate, SUS score, heatmaps etc.

We love to adapt our platform to your needs. Drop us details on hi@uxarmy.com and our team would do our best to fulfil your feature request.

Does UXArmy recruit participants for user research?

Yes, for all types of User Research. We also support specific recruitment of participants if you believe you have very specific recruitment criteria.

Usability test your Designs in Figma and all other Design prototypes, Websites and Mobile apps. You get screen and voice recording of each participant as they take the test along with usability metrics like task duration, task success rate, SUS score, heatmaps etc.

We love to adapt our platform to your needs. Drop us details on hi@uxarmy.com and our team would do our best to fulfil your feature request.

Can a human help me with using UXArmy platform?

Usability testing, User Interviews, Card Sorting and Tree testing are offered via dedicated tools on UXArmy platform

Usability test your Designs in Figma and all other Design prototypes, Websites and Mobile apps. You get screen and voice recording of each participant as they take the test along with usability metrics like task duration, task success rate, SUS score, heatmaps etc.

We love to adapt our platform to your needs. Drop us details on hi@uxarmy.com and our team would do our best to fulfil your feature request.