Testing Goal
Device
Product Feedback Survey
Welcome message
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How would you rate your overall experience with our product?
- 1 - Poor
- 2 - Fair
- 3 - Good
- 4 - Very good
- 5 - Excellent
-
What do you think is the best part of our product?
- A. Ease of use
- B. Features and functionality
- C. Customer support
- D. Speed and performance
- E. Value for money
- F. Other
-
Would you use our product again in the future?
- 1. Yes
- 2. No
-
Rank these aspects from most important to least important in your experience with our product:
- (1) Usability
- (2) Features
- (3) Reliability
- (4) Customer Support
- (5) Price
-
If you could add or change one thing about our product, what would it be?
-
How likely are you to recommend our product to others?
- 1 - Not likely
- 2 - Unlikely
- 3 - Neutral
- 4 - Likely
- 5 - Very likely

Questions included in the Product Survey Template
- RATING SCALE
How would you rate your overall experience with our product?
- 1 - Poor
- 2 - Fair
- 3 - Good
- 4 - Very good
- 5 - Excellent
- MULTIPLE CHOICE
What do you think is the best part of our product?
- A. Ease of use
- B. Features and functionality
- C. Customer support
- D. Speed and performance
- E. Value for money
- F. Other
- YES/NO
Would you use our product again in the future?
- 1. Yes
- 2. No
- RANK OPTIONS
Rank these aspects from most important to least important in your experience with our product:
- (1) Usability
- (2) Features
- (3) Reliability
- (4) Customer Support
- (5) Price
- OPEN QUESTION
If you could add or change one thing about our product, what would it be?
- RATING SCALE
How likely are you to recommend our product to others?
- 1 - Not likely
- 2 - Unlikely
- 3 - Neutral
- 4 - Likely
- 5 - Very likely
Want to Dive Deeper? Discover how to get the most out of your results!
When to use this Product Satisfaction Survey Template
After product updates, see how users feel about new features and changes
Collect feedback post-launch to determine if your product meets the expectations of early users
Check in regularly during the product lifecycle to identify areas where improvements can be made
Before making design changes, it's helpful to test product satisfaction to guide your next update
How to use this Product Feedback Survey Template
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Get started quickly
- Click on the ‘Use this template’ button to open it right in the editor
- You can also find it anytime in the survey templates section on the platform
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Customize your survey
- Customize questions to fit what you're really looking to find out
- Add a personal touch by editing the welcome screen to make your users feel welcome
- Adjust the flow and style to match your brand and goals
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Review & get ready to launch
- Take a quick look at your survey to make sure everything looks perfect
- Test it out to make sure the experience is smooth for your users
- Double-check the questions and flow, just to be sure!
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Pick your audience
- Share the survey link directly with your users
- Add screeners to target by location or other details
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Launch & share
- Send the survey link via email, social media, or however you like to reach your audience
- Set reminders for users to help boost response rates
- Get notifications to keep track of progress and stay in the loop
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Analyze your results
- Dive into the responses question by question and user by user
- Look for patterns, pain points, and ways to improve your product
- Use the insights to make smarter decisions and keep your users happy!
Ready to Get Product Feedback?
Start using our Product Feedback Survey Template today to gather valuable insights from your users and improve your product!

Frequently asked questions
How can the Product Feedback Survey Template help me gather valuable insights?
This product feedback survey template is designed to help you capture essential customer insights. Whether you’re running a product review survey, user feedback survey, or a product experience survey, the responses you gather will point out exactly what your customers enjoy and where you can improve. Plus, with UXArmy’s free plan, you can collect two responses for free, but you’re welcome to send the survey to as many people as you want!
What are the best ways to customize the Product Satisfaction Survey to suit my needs?
Customizing your product satisfaction survey is easy with UXArmy’s template. You can tweak the questions to focus on specific areas, such as product quality, customer service, or ease of use. This flexibility allows you to conduct a product improvement survey that targets the insights you need to enhance your product and customer experience.
How can I use this Product Survey Template across different product stages?
You can use this product evaluation survey template at any stage of your product’s lifecycle. Whether you’re seeking feedback after a product launch, assessing the impact of updates, or collecting regular feedback to guide ongoing improvements, this template is a great tool for driving continuous product enhancement.
How can I make the most of the Product Feedback Survey with UXArmy?
The customer insights survey allows you to gather deep feedback from users about their experience. With this product survey template, you can ask targeted questions about their satisfaction and preferences. UXArmy makes it easy by allowing you to send the survey to as many customers as you want, even on the free plan, with up to two responses included.