Unmoderated usability testing allows users to complete tasks on a website, app, or prototype without a facilitator. Participants test the product in their own time and natural environment, while their screen interactions, voice, and camera maybe recorded. Unlike using user interviews to conduct usability testing, unmoderated testing is asynchronous. This asynchronous approach enables faster, scalable research across time zones at a lower budget.

Yes. With UXArmy, you can test interactive prototypes, yours and competitor websites on mobile devices and computers without any software changes.
UXArmy also supports iPhone and Android app testing, including apps on TestFlight and Google Play beta. You can also benchmark competitor apps and compare live apps with design prototypes within one usability test.

Yes, UXArmy fully supports running mobile usability tests on both iOS and Android apps, allowing you to test prototypes along with live and beta versions (via TestFlight/Play Store), in field environments. The UXArmy platform captures the “complete user experience,” including screen recordings and users’ voice, for authentic insights.

Yes, UXArmy allows you to integrate and test Figma prototypes directly in the browser as well. No downloads or app installations are required. You retain access to heatmaps, navigation paths, and usability metrics during prototype testing.

UXArmy provides a comprehensive set of usability metrics to measure how effectively users complete tasks on your website, app, or prototype. This includes task success, failure, and completion rates, task completion time, time to first click, as well as detailed interaction data such as clicks or taps per page and per task and mouse hovers on Computers. Survey questions and other open-ended feedback is also captured to gather user satisfaction scores and overall experience.

UXArmy uses AI to generate automated summaries, sentiment analysis, and structured insight buckets from unmoderated usability tests. Feedback is grouped into sentiment-based buckets, with supporting user verbatims and timestamps available at both the test overview and individual respondent level. This helps teams quickly identify key behavioural patterns, understand user emotions, and reduce effort to do manual analysis while keeping insights easy to reference and act on.

You can invite your own users or recruit participants through UXArmy’s in-house user panel, which has been built organically over ten years. The panel allows you to instantly reach your target audience using detailed demographic and psychographic screening, including tech savviness, job level, industry, smartphone usage, internet consumption, languages spoken, household role, travel habits, and more. This ensures you recruit the right participants for accurate and relevant usability insights, with coverage in global markets.

Yes. UXArmy is a strong alternative to UserTesting, especially for teams needing multilingual testing, AI-powered insights, and flexibility across moderated and unmoderated studies. UXArmy offers features like AI summaries, heatmaps, navigation paths, and voice/screen recordings, with strong coverage in APAC and global markets. While UserTesting is known for its large, US-centric panel, UXArmy is a more cost-effective option for teams looking for broader geographic reach.

UXArmy is the stronger choice for in-depth Figma prototype testing, especially when mobile experience and realistic user behavior matter. UXArmy supports recording of end-to-end user experience for mobile usability testing on iOS and Android, and AI-powered insights, without any code or SDK setup.
Lyssna is suitable for quick, lightweight Figma validations, but it lacks mobile screen recording and native mobile app testing. Lyssna has limited recording capabilities. For teams testing mobile-first products or needing deeper behavioral analysis, UXArmy provides a more complete user research solution.

Navigation paths reveal where users get lost or take inefficient routes, helping teams identify unclear flows and navigation issues early. Mouse paths show where users hesitate, hover, or miss key elements, revealing attention and friction points. Together, these insights help teams simplify journeys, fix usability issues, and guide users more clearly, reducing drop-offs and improving task success.