Remote User Interviews & Focus Groups

Conduct 1:1, dyad, or triad interviews, or host focus groups with up to 10 participants to dive deep into user needs. Maximize your time with up to 3-hour sessions, share up to 3 screens simultaneously & collaborate with hidden observers for more insights. Already using tools like Zoom? Import recordings into DeepDive® to centralize your research. With built-in transcription, translation, and analysis tools, streamline your process—all in one platform.

Key things to know

Maintain continuity with two moderators and invite up to two interpreters for real-time translations

Let Hidden Observers join the chat behind the scenes with silent group chat invisible to the participant

Easily import sessions, start new ones from specific projects, and access everything in one organized library

Quickly create video clips and highlight reels for key insights. Tag moments for faster insights and seamless sharing with your team

Grant Participants and Observers secure, one-time access links. Reset anytime for added security

Get real-time speech-to-text transcription and translations in 15+ languages

Notes auto-consolidate and are time-stamped to match the session’s recording

Observers can join from desktop or mobile, while participants can switch to mobile for device testing

Work with your own participants or pick from UXArmy’s user panel for local targeting

Pause and resume recording as needed, receiving one clean video file for seamless session review

How it works on our platform

A guide for user interviews

Probing methods in user interviews

Recruit participants for user interviews with UXArmy team

Other Use Cases