For UX Researchers

Research decisions grounded in real user data

Stop treating research like a side project squeezed between recruiting logistics and scheduling calls. UXArmy helps UX researchers recruit qualified participants, run user interviews, focus groups, and unmoderated usability tests, then turn recordings into structured insights with AI, giving you the speed, confidence, and capabilities to keep pace with modern UX research.

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Why this matters

Most researchers spend more time recruiting and scheduling than actually researching

Traditional research toolsets turns researchers into project managers, spreadsheets of participant emails, manual ly finding participants, scheduling them across time zones, session notes scattered across different formats. By the time synthesis happens, the design decision has often already been made without you.
The research teams that consistently keep pace with product are the ones that own their recruiting pipeline, run testing whenever the question demands it, and move from raw session data to structured insight without weeks of manual review. UXArmy is built to take the logistics off researchers.

Run research on your timeline, not a vendor's
UXArmy gives you a participant panel you control, moderated and unmoderated testing that runs the week you design it, and synthesis tools that turn recordings into structured findings without the manual lift. Research at scale does not compromise speed.

What we answer

Four research decisions. UXArmy gives you the answers.

Every research cycle has decisions a single session or a gut check can’t settle. These are the four researchers ask us to help with most often and how we answer them.

Decision 1: Can I recruit the right participants before the study is due?

The problem
Can I recruit the right participants at the outset?

Finding participants who match your screening criteria, and who actually show up, takes time you often don't have. Traditional panels are expensive, slow, or both, so researchers end up recruiting from their existing user base (who already know the product) or waiting weeks on a vendor's availability just to run a single study.

The answer: Participant Recruitment
Build Your Research Panel

Access a qualified, pre-screened participant pool, that you can target by dozens of attributes, industry, behavior, demographics, product experience. No manual recruiting, no scheduling back-and-forth. Define your Screener, set your timeline, and UXArmy handles sourcing and scheduling.

What you get:

  • Participants pre-screened and verified against exact participant Profiles your research needs.
  • Additional participant management for your own participants, recurring research gets cheaper and faster over time.

Decision 2: Which research methodologies should you be using?

The problem
Should I use a single research or mixed methods?

Different research questions call for different methods. Whether you're exploring user needs, validating a design, or measuring behaviour at scale, knowing when to use a single method, or combine several, can make the difference between interesting findings and confident decisions.

The answer: Moderated & Unmoderated Testing
Run Research Your Way

Run moderated sessions for depth, live interaction, screen sharing, time-stamped note taking, real-time follow-up questions, or unmoderated testing for scale, with 200+ participants completing task flows in parallel. Same platform, same participant pool, so you can switch methods.

What you get:

  • One platform for moderated (live sessions, screen share) and unmoderated (async video, click tests, task flows) research.
  • Participant scheduling that works across time zones automatically.
  • Session recordings, auto-tagged transcripts, and clickstream data in one place, regardless of method.

Decision 3: How do I synthesize session recordings faster?

The problem
How do I quickly get from session recordings to insights?

Research doesn't end when the sessions are over. It begins with reviewing recordings, consolidating notes, identifying themes, and validating findings remains one of the most time-consuming parts of the research process.

The answer: Research Analysis & Synthesis
Synthesize at Speed

AI-powered Highlight detection surfaces key moments, participant quotes, friction points, emotional reactions, directly from session recordings. Tag insights by theme, build affinity maps from video data, and move from hours of raw footage to a structured finding without losing the rigor of qualitative analysis.

What you get:

  • Automated timestamp extraction of key moments in recordings.
  • Participant quote libraries organized by theme.
  • Automatically created Chapters in transcrips.
  • Export to Miro or Figjam boards for faster synthesis cycles.

Decision 4: Can I research across markets easily?

The problem
How can I avoid managing multiple vendors?

Multi-market research often means juggling different languages, inconsistent participant quality, varying screening criteria, and data delivered in different formats. Instead of comparing user behaviour across markets, research teams spend valuable time coordinating logistics, managing vendors, and normalising data before analysis can even begin.

The answer: Native Testing at Scale
Research Across Markets

One platform across markets, consistent participant qualification standards, unified session data, and participants available globally. No vendor switching, no translation bottlenecks, no reconciling different data formats between markets.

What you get:

  • Participant pools across 40+ markets with consistent qualification standards.
  • In-platform translation for feedback and notes, no external translator in the loop.
  • Unified data structure, so comparing insights across markets is a filter, not a remapping project.
Why choose us

Built for how research actually happens

Traditional research platforms treat researchers as data collectors you get their participant panel, their pricing, their availability windows. UXArmy treats researchers as researchers: you own the participant relationship, you own the research data, and you own the timeline.

Researchers control the participant pipeline

UXArmy gives you a panel you build and manage yourself the same qualified participants can be reused across studies, so recruitment gets cheaper and faster the more you research, not slower.

One platform for every research method

Moderated testing, unmoderated testing, surveys, interviews, and task-based flows all collect into the same place. Comparing findings across methods becomes a filtering question, not a five-tool reconciliation project.

AI-powered without you ever losing control

Research is built on evidence, not automation. UXArmy uses AI to help you analyse faster while keeping every finding traceable, reviewable, and under your control.

Experience you can trust

A platform built for fast turnaround. Even in distributed teams.

UXArmy combines experienced user researchers with a platform built for speed. Workflows that move at the pace research teams actually work at. For deeper strategic or brand-level research, the same team runs it end-to-end through UXArmy’s Market Research service.
Across the team, UXArmy’s researchers have run usability testing, concept validation, and journey optimization studies for teams across SaaS, fintech, e-commerce, travel, and consumer tech.

Moderated usability research

Live testing on prototypes, design mockups, and shipped products, with probe-based follow-up in the moment.

Unmoderated research at scale

Task-based testing, click tests, and prototype flows tested by hundreds of participants in parallel.

Data synthesis & analysis


Turning raw session recordings, transcripts, and participant feedback into structured insights and recommendations the team can act on.

UXArmy’s research platform cut our testing cycle in half. We run a moderated study one week and have synthesized findings the next, without anyone losing three weeks to watching raw video. The participant pool is reliable enough that we can run rapid iteration cycles instead of one big study per quarter
Jordan
Lead User Researcher Β· Fintech Company
Commonly Asked Questions

Things researchers ask before they switch to a new research platform

Here are answers to common questions you might have.

A user research platform supports qualitative and mixed-method research β€” moderated and unmoderated usability testing, participant recruitment, session recording, and analysis β€” not just collecting survey responses. UXArmy combines recruiting, testing (both moderated and unmoderated), and synthesis tools in one place, rather than requiring researchers to stitch together separate vendors for each.

You can screen participants by dozens of attributes job title, industry, product experience, behavior, demographics, and custom criteria you define. You also own the panel you build: participants you recruit stay available for future studies, so repeat research gets faster and cheaper over time.

Both. Use UXArmy’s panel, bring your own participants (existing users, a customer list), or mix the two. Bringing your own participants doesn’t limit which platform tools testing, recording, or analysis you can use.

Scheduling is timezone-aware and automatic. If you’re based in Singapore and your participants are in Mumbai and Bangkok, the platform coordinates availability across time zones without manual timezone math.

Yes. Full data export and API access covers session recordings, transcripts, clickstreams, and participant metadata, so you can bring the raw data into your own analysis tools or data warehouse.

Yes. UXArmy supports in-platform translation of participant feedback, session notes, and highlights into 25+ languages, without needing an external translation vendor in the loop.

No it augments it. The platform surfaces key moments (quotes, friction points, emotional reactions) automatically from session recordings so a researcher spends less time on transcription and manual timestamping and more time on interpretation, patterns, and recommendations. The researcher still drives the synthesis.

Pricing depends on participant volume and testing method, since moderated and unmoderated studies have different cost structures. View pricing or book a demo for a plan tailored to your research team.

Have more questions?

If you have any other questions that are not covered here, please don’t hesitate to reach out. We’re here to provide the information you need and ensure your experience with us is smooth and enjoyable.

Get in touch

Tell us the research question you're trying to answer

You don’t need a formal research brief. Just tell us what you’re trying to find out, who you need to talk to, and roughly when you need it. Our team will recommend the right method and come back within one business day.

The research teams that win are the ones that test fast, not the ones that guess

Research speed comes from owning your participant pipeline, testing with whichever method the question demands, and moving from raw session data to insight without weeks of manual review. UXArmy gives you recruiting, testing, and synthesis in one platform, built to keep pace with product.

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