Sr. Marketing Manager
At UXArmy, we’re all about flexibility. Your research needs are constantly evolving, and we believe your tools should evolve with them. That’s why we’re excited to introduce our Unified Platform paired with the Pooled Credit System, designed to give you more control over your research—and your budget.
With this update, you get the freedom to use your credits across any product in UXArmy, meaning you only pay for what you actually use. You’re no longer locked into specific credit pools for different research activities. Instead, your credits can be applied wherever you need them, whether that’s testing prototypes, running surveys, or running moderated sessions. Simple, flexible, and fair.
Think of it as the ultimate upgrade to your workflow, with more flexibility, more control, and better insights.
But that’s not all. Along with this powerful new system, we’ve also crafted a fresh new pricing plan to make sure you’re getting the best value for your investment.
Let’s break down what this all means for you—because, after all, this is all about making your job easier!
let’s make trust the foundation of every project you work on.
The new UXArmy unified platform and credit system isn’t just another update. It’s a philosophy we’ve built with one goal in mind: to give you maximum flexibility without complicating your workflow. Let’s dive into what this means for you:
We’ve built a unified platform to bring every research tool you need at one place —whether it’s unmoderated usability testing, moderated research, surveys, or information architecture tools. With our paid plans, you get access to everything from day one. Your plan comes with a set number of credits, which you can use flexibly across different research activities.
Need just surveys? Go for it. Want to mix things up with mobile app testing some months? Easy. Only running user interviews? That works too.
One of the standout features of this update is the introduction of the pooled platform credit system. In the past, different types of research had a set number of responses based on your plan. This meant that you had to manage multiple systems depending on the type of test you were running. With the pooled credit system, those days are behind you.
There are two types of credits that you can find on the platform:
The best part? Your credits pool together. Whether you’re running usability tests, surveys, or user interviews, your credits can be applied across the board. There’s no need to worry about having enough credits for specific research activities. But, one thing to remember is that different research activities consume credits at different rates. Like tests with screen and video recordings would obviously take up more credits compared to let’s say, surveys. This same logic applies to both platform and panel credits.
And if you ever run out of platform credits, no worries! We’ve also introduced a Pay-as-you-go model for paid plan users, which means if you exceed your credit allocation, any extra usage will be automatically billed in your next cycle.
You can now track how your credits are being spent in real-time with our transparent dashboard. This feature gives you complete visibility into your credit usage, making it easy to manage your research budget and plan for future phases.
We’ve paired the new pooled credit system with a new pricing plan that makes this flexibility even more accessible. Here’s a quick rundown of what’s new:
Join countless professionals in simplifying your user research process and delivering results that matter
The Pooled Credit System is just the start! We’re already working on even more exciting updates. In the next release, we’ll be rolling out Teams, Shared Workspaces, and Collaboration features. These additions will make it easier for your team to collaborate, share insights, and work together more efficiently, all within one seamless platform.
If you’re not on UXArmy yet, now’s the perfect time to explore our new pricing plans and see how we can help you streamline your research. Whether you’re just starting out or already have an established team, we’ve got a plan for you.
Subscribe for industry updates and expert analysis delivered straight to your inbox.