UXArmy Author
Alfiah Indahsari, Research Operations at UXArmy
UXArmy Author

Alfiah Indahsari

Research Operations at UXArmy

  • Indonesia
  • Writing about UX Research & Design since 2022
  • 8 Articles
  • 5+ Years in UX Research & Design

Expertise

  • Design Ops
  • Market Research
  • Mixed Methods Research
  • Research Ops
  • Usability Testing
  • User Research
  • Participant Recruitment
  • Research Planning
  • Research Logistics
  • Consumer Insights
  • Qualitative Research

Bio

Alfiah Indahsari is a Research Operations and Qualitative Research professional with 5+ years of experience supporting global research teams across Indonesia. She specializes in participant recruitment, end-to-end research operations, and qualitative fieldwork, partnering with researchers to design feasible studies and deliver meaningful consumer insights.

Articles by Alfiah Indahsari (8)

Understanding the Types of Customer Feedback_ A Complete Guide for UX Research

Understanding The Types of Customer Feedback: A Complete Guide for UX research

Customer feedback isn’t just noise it’s your roadmap to better UX. From surveys to social media and usability tests, learn how to collect, analyze, and act on feedback to create products people love.

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How To Analyze Usability Test Results Like a Pro?

Data doesn’t fix UX issues, smart analysis does. Learn how to decode usability test results, prioritize what matters, and get your team to act on real user insights (without endless debates).

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How to Prevent Bias When Conducting User Research

Bias can distort user research, leading to flawed decisions. Learn to identify and tackle common biases like selection and confirmation bias for more accurate, actionable insights

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Top Alternatives to Hotjar

Top 10 Hotjar Alternatives in 2025

Hotjar’s great for tracking what’s live, but what about testing ideas before launch? Dive into these 10 alternatives designed to help you create better user experiences from the ground up!

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6 Best Tree Testing Tools to Perfect Your UX Design in 2025

6 Best Tree Testing Tools to Perfect Your UX Design in 2025

Take the guesswork out of building information architecture. Create intuitive menus and navigation with these top user research tools!

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A User Experience GSC metrics designer points at a tablet showing website testing tools, surrounded by browser windows with charts, a blue gear icon, an orange clock, and circular progress indicators.

The Ultimate Guide to Website Testing: What is it, Benefits & Tools

Your website might look great, but does it work? In this ultimate guide, we’ll show you how to use website testing tools like heatmaps, 5-second tests, and user surveys to find out what truly clicks with your users!

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probes in UX research

The Ultimate Guide to Localization Testing: What is it, Benefits, Tools & Checklist

Imagine launching an app in a foreign market, only to find out users aren’t connecting with it. It might not be the product; users could feel disconnected simply because the app doesn’t speak their language, culturally or literally.

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Best Usability Testing Tools & Software to Use in 2025

15+ Best Usability Testing Tools & Software to Use in 2026

Imagine launching a product and realizing users can’t figure out how to navigate it. Frustrating, right? That’s where usability testing comes in. It’s all about understanding how real users interact with your product, so you can fix any issues before they become a problem.

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