We have some exciting news to share UXArmy has been recognized with multiple titles at the G2 Fall Awards 2024! From High Performer Fall 2024 to Leader in Asia and beyond, these awards are a huge recognition of the strides weβre making.
Itβs not just about being in the game; itβs about consistently delivering tools that truly elevate user research. These achievements reflect our commitment to giving you the very best in user research capabilities.
This isnβt our first time at the G2 awards rodeo either! Weβve proudly taken home several titles at G2 Summer 2024 as well!
And while weβre already one of the front-runners in the Asian market, weβve got our eyes on the U.S. market too. Weβre on a mission to make UXArmy a global name, and if 2024 is any indication, 2025 is going to be even bigger.
So stick with usβthereβs so much more ahead, and weβre thrilled to have you along for the journey!
What Makes UXArmy Stand Out in User Research?
We get itβthere are a lot of user research platforms out there. So what makes UXArmy different? Letβs break it down:
- Unmoderated Usability Testing: Need quick feedback on your product? Our platform allows you to test with video and even Figma files! Get real-time insights into how users interact with your design
- DeepDive Sessions: For those moments when you need more than surface-level insights, our DeepDive lets you take in-depth user interviews of your participants. Think of it as your virtual focus groupβwithout the hassle of scheduling everyone in a room
- Information Architecture Tools: Got a new site structure or app layout? Our Tree Testing and Card Sorting tools help you validate your IA so you can organize information in a way that makes sense to users
- A Diverse, Robust User Panel: Letβs face it, the best insights come from the right people. Thatβs why weβve built an extensive user panel that spans different demographics, industries, and regions. With UXArmy, finding good participants for your tests is a breeze.
Weβve built UXArmy to be versatile, intuitive, and powerful, so whether youβre refining a mobile app or launching a new site, weβve got the tools to help you succeed.
UXArmy is Built for Your Research Success in 2025
For starters, weβre not just focused on making products betterβweβre focused on making the whole user research process better. Hereβs what that means:
- Built for Scalability: Whether youβre a startup or an enterprise, UXArmy scales with you. We provide a platform that grows as your needs evolve, so you never have to worry about outgrowing your research tools
- Customer-Centric Innovations: Everything we build, we build with our users in mind. The feedback you provide goes directly into our roadmap, meaning you can expect continuous updates that actually matter to you
- Time-Saving AI Features: Our new AI Summary is just the start. Weβre committed to harnessing the power of AI to speed up research without compromising on quality. Imagine spending less time crunching data and more time making strategic decisions!
In short, UXArmy is built for those who want fast, reliable, and insightful research tools to guide their product decisions.
Weβve Got Some Exciting Developments Ahead
As much as we love celebrating our wins, weβre always looking to the future. And guess what? Weβve got some pretty exciting stuff in the pipeline:
- More AI Capabilities: Weβre diving deeper into AI, aiming to deliver even more automated insights and efficiency. From sentiment analysis to trend spotting, our AI features will help you do more with less effort
- Upgraded DeepDive Sessions: Expect a more seamless experience and enhanced functionalities in DeepDive, making it easier for you to connect with participants and gather valuable insights in real-time
- Credit-Based Enterprise Plan: Perfect for companies that need flexibility, our new enterprise plan will be credit-based, giving you the freedom to allocate resources exactly where you need them, without the worry of overage charges
And so much more!
Weβre continually brainstorming new ways to simplify user research, so stay tuned for even more updates as we roll them out.
Join Us As We Enhance User Research
Weβre not just building a product; weβre building a community of user researchers, designers, and product managers who are as passionate about creating great experiences as we are.
If you havenβt already, sign up at UXArmy today and be part of this journey with us.
Weβve got plenty of features, updates, and insights coming your way, and weβd love to have you with us as we redefine what user research can be.
Frequently asked questions
What are the best free card sorting and tree testing tools?
Some of the best free or freemium tools include OptimalSort, UXArmyβs trial/free plan, and other online UX testing tools that give limited free use of card sorting or tree testing. These tools can help with user surveys, site navigation, information architecture, and setting up free card sorting / free tree testing experiments.
How to choose between usability tools: website testing vs mobile app testing?
Consider your platform (app vs browser), the depth of testing you need (prototype vs live product), whether you need recordings or moderated sessions, and whether you want remote usability testing. Tools like UXArmy offer both website u0026amp; mobile app usability testing, including prototype testing methods.
What are the top user research platforms in 2025?
Platforms frequently cited include UXArmy, Maze, Hotjar alternatives, Usertesting, OptimalSort, Lookback, and usability tools that support remote user testing tools, unmoderated tests, moderated interviews, prototype testing, and usability analysis tools.
Can I get usability testing software that supports both qualitative u0026amp; quantitative research?
Yes. Tools like UXArmy provide unmoderated u0026amp; moderated usability testing, video feedback, card sorting, tree testing for IA, plus metrics like success rate, error rate, and satisfaction (quantitative) along with qualitative insights like user comments u0026amp; behaviors.
What metrics are important in usability testing (including remote usability testing tools)?
Key metrics include task completion rate, time on task, error rate, System Usability Scale (SUS) score, user satisfaction, qualitative feedback, navigation success (how easily users find what they need). Also look at tools that offer analytics, heatmaps, and journey tracking.
What are some good alternatives to Hotjar and Usertesting?
Some popular alternatives include UXArmy, Maze, Lookback, UsabilityHub, Userlytics. These tools vary in features β some focus on website testing tools, others on mobile app usability testing or remote usability tools. Reviews often compare them on criteria like price, panel reach, ease of use, analytics, and flexibility.
Is there free usability testing for mobile or website tests?
Many tools offer freemium or trial versions. UXArmyβs Free plan gives limited access (e.g. some prototype or Figma usability testing) though not always for full mobile or live website tests. Free usability testing tools online often include limited sessions or simplified features.
