AI in UX

AI is compressing the slowest parts of research: transcription, tagging, pattern-finding across sessions. These articles cover what it does well, where it produces confident nonsense, and how research teams are using it without outsourcing their judgement.

Featured Article

October 14, 2026 10 min read

UXArmy MCP server with Claude for Usability Testing: Can Claude Run a Study End to End?

I gave Claude a study plan and a UXArmy account. Here's how far it got, from notes to a live study to a CEO slide, and where I still had to step in.

Latest Articles

Can AI Replace User Testing? Why AI Design Critique Isn’t Enough

AI can now design, prototype and critique a product in an afternoon. Here's what AI design critique gets right, what it misses, and why testing with real users still decides what ships.

Researching AI Products With AI: What Competitor Research and User Testing Taught Me About the Tools I Use

How are AI tools changing UX research? Maria Voorhees Maydan shares how she uses AI for competitor analysis, usability testing, transcription, and research synthesis while keeping human judgment at the centre of product decisions.

We see you, AI, we see you

I was laid off on a Zoom call eight weeks into maternity leave; I took the call with the baby strapped to my chest and my prenatal vitamins propping up my phone. What I've learned since is that despite the job market's relentless hunger for more, people still want to work with people, and we...

When Money Moves and AI Trust Flips: 3 Design Principles for building products that last the next decade

As wealth shifts to younger generations and trust in AI grows, premium customer expectations will change. Discover three design principles for building products that serve both AI-cautious and AI-native customers.

The Machine Changed Again. The Human Still Hasn’t.

From WWII cockpits to conversational AI, the core UX questions haven't changed: can people understand, predict, and trust the systems they use? Drawing on Human Factors Psychology, this piece explores why the human side of human-machine interaction remains the real constant as AI reshapes design.

What AI Didn’t Change About Building Products

AI can build faster than ever, but it still can't tell you what to build. A case for why Lean Startup, and real user research, matter more now, not less.

Generative AI in UX Research: A Complete Guide for UX Researchers

Explore how generative AI in UX research supports study planning, transcript analysis, thematic coding, and reporting. Learn where human judgment remains essential and how to address generative AI research ethics, participant privacy, bias, consent, and data security.

How to Use AI Qualitative Research to Improve Product Decisions

How to Use AI in Qualitative Research to Improve Product Decisions

Learn how AI qualitative research improves coding, thematic analysis, and reporting. Discover practical workflows, AI-assisted analysis, and where human expertise remains essential.

How to Use AI for UX Research: A Practical Guide for Product Teams

Learn how to use AI for UX research methods to streamline recruitment, analysis, and reporting. Discover practical AI workflows, best practices, and where human researchers still add the most value.

How AI-Powered User Research Platforms Are Displacing UX Professionals

AI is disrupting the UX research profession. This in-depth blog explores how automation is replacing key research roles, what we’re losing in human insight, and how professionals can adapt and thrive in an AI-driven landscape.

Ethics of Using AI in Usability Testing & UX Research

As AI becomes more integrated into usability testing and UX research, ethical concerns rise - from data privacy to algorithmic bias. This blog dives into real-world risks, questions every team should ask, and best practices for using AI ethically in UX.

Synthetic Users in UX Research: Hype or the Future.

Synthetic Participants in UX Research: Hype or the Future?

Synthetic participants are reshaping how UX research is done - offering fast, scalable, and cost-effective usability testing without human participants. But can they replace real users? Discover the pros, cons, and ideal use cases in this deep dive.

AI-powered User Interviews in UX Research

AI-powered user interviews are transforming UX research by enabling faster insights and scalable usability testing. This guide explores how AI tools compare with human moderation, their benefits, limitations, and real-world use cases.

AI in UX Research: Practical Use Cases

Explore real-world use cases of AI in UX research; From automated analysis of usability tests and user interviews to participant quality scoring. Learn how AI accelerates research without compromising human insight.

What Does a UX Researcher Do? How AI Is Shaping the Role in 2026

Curious what a UX researcher really does, and how AI is changing the game? Discover the role, required skills, salary trends, and how to break in.

A user trying to interact with bot on a computer and chatting at the same time

Artificial Intelligence (AI) in qualitative user research

We discuss how to unlock rich customer insights faster with AI-moderated interviews. Automate your qualitative research, reduce operational load, and scale conversations without compromising depth but be informed of AI bias.

AI in Design: Tools, Workflows and Practical Tips to Boost Creativity and Productivity

AI is transforming design workflows with faster research summaries and smarter prototyping. Learn to integrate AI while preserving creativity and strategy.

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