User Research

Everything involved in running research that changes what gets built: selecting the right method for the question, recruiting representative participants, moderating well, and reporting findings so they reach decisions rather than a slide deck nobody opens. Covers unmoderated and moderated approaches, card sorting, tree testing and usability testing.

Featured Article

September 25, 2026 9 min read

The Other User: Who Really Logs into Health Apps

The Handoff Nobody Designs For: What Human-Computer Interaction, Anthropology and Behavioural Science Can Teach UX Teams About Health Apps That Change Hands

Latest Articles

How To Analyze Usability Test Results Like a Pro?

Data doesn’t fix UX issues, smart analysis does. Learn how to decode usability test results, prioritize what matters, and get your team to act on real user insights (without endless debates).

How to Write Effective Usability Test Scenarios (Tips from a Design Leader)

Creating compelling usability test scenarios requires skill, practice, and specific guidelines. Learn how to develop user-focused scenarios

How to Run Usability Testing for a Mobile App?

A practical guide to planning and conducting mobile app usability testing, from choosing the right method and recruiting participants to observing real-world behavior, and what to check across iOS and Android app tests.

Remote Usability Testing: What it is, use cases, tools & templates

Why limit testing to a lab? Remote usability testing lets users interact with your product in their own space giving you authentic, real-world insights. Explore key benefits, use cases, and tools (with handy templates!) to make your research seamless

A User Experience GSC metrics designer points at a tablet showing website testing tools, surrounded by browser windows with charts, a blue gear icon, an orange clock, and circular progress indicators.

Website Usability Testing: Methods, Process and What to Measure

Website usability testing reveals where users struggle to navigate, understand content, and complete tasks. Learn which testing method to use, how to identify usability problems, and how to turn findings into actionable design changes.

What Is Usability Testing? Methods, Metrics & Myths

Usability testing shows you where real users struggle with your product, and why. This guide covers what it is, how to run it, which method to pick, which methods to use, what to measure, and how to turn user behavior into actionable product improvements.

25+ UX Research Tools & Software to Help You Nail your Workflows in 2026!

Discover the top UX research tools that can help you streamline your process, from usability testing to data analysis & find the perfect match for your next project.

The Ultimate Guide to Localization Testing: What is it, Benefits, Tools & Checklist

Imagine launching an app in a foreign market, only to find out users aren’t connecting with it. It might not be the product; users could feel disconnected simply because the app doesn’t speak their language, culturally or literally.

Best Usability Testing Tools & Software to Use in 2025

How to choose the right usability testing platform?

Choosing the right Usability Testing Platform can improve research efficiency, team productivity, and the quality of user insights. Use our framework, which recommends looking across available methods, features, participant recruitment, AI capabilities, integrations, and accessibility.

From Tasks to Insights: A Guide to Mastering Unmoderated Usability Testing

Craft usability tasks with clear, goal-oriented instructions to guide participants effectively. Avoid leading questions and ensure tasks reflect real user scenarios.

UXArmy Dominates G2 Summer 2025 Reports

UXArmy fam, feast your eyes on this! The all-in-one user research platform we all know and love reigns supremely in G2’s Summer 2024 Reports.

Usability Testing: Are 5 participants enough?

The "5-user rule" for usability testing is widely quoted but has important caveats. Sample size depends on study goals, methodology, and the need for iterative testing.

Plan a Usability Test with Notion (Template by UXArmy)

Usability testing is a vital step in ensuring a seamless user experience for your digital products. To streamline your usability test planning process

Design Decision-Making with Unmoderated User Testing

Gone are the days when design decisions were made based on gut or consensus. User feedback is becoming an inextricable part of the UX Design process.

Color in UI design: A solo UI designer seated using a touch pen to arrange interface elements on a large monitor screen

UX Research Cheat Sheet #1 – A Series

User research is a continuous process with no time being the wrong time to do one. That opens several questions in the minds of researchers, especially when they are new to the field.

Spinning Raw Data into Stories Stakeholders Can Relate To

UX Research Cheat Sheet #3 – A Series

To build some context, Usability testing is an evaluative user research that enables the key stakeholders and project team to understand how people interact with a product.

Debunking Usability Testing Myths

Although usability testing has existed for a couple of decades, many product development teams still do not apply it in practice.

How to create usability tests keeping personas at the center

UX in the Insurance Industry

From the very beginning the Insurance Industry has been an agent-centric industry, that means that it has heavily relied on human agents to handle the Sales.

Qualitative Data Analysis: Step-by-Step Guide (Manual vs. Automatic)

Qualitative data analysis is an art that requires skilled synthesis by UX researchers. UXArmy DeepDive streamlines this process with collaboration, filtering, and sorting tools.

Challenges Faced by UX Researchers in 2025 and Beyond

UX research is under pressure-from AI, speed-at-all-costs cultures, and shrinking teams. This piece separates threat from noise, shows where human insight still wins, and lays out a practical action plan to stay indispensable. If you guide decisions with empathy and evidence, the future is very much yours.

Is Usability Testing Qualitative or Quantitative?

Usability testing can be qualitative or quantitative, depending on your goals and study design. This guide explains how to choose the right approach, determine participant numbers, and interpret key metrics like task completion, time, and usability scores.

usability testing in product development

Why is Usability Testing Important in Product Development?

AI and analytics move fast, but they don’t explain why users struggle. This article shows how usability testing improves conversions, prevents costly rework, and complements design processes and A/B testing.

System Usability Scale (SUS): How to Measure and Interpret Usability

The System Usability Scale (SUS) is a standardized method to measure perceived usability of a system. In this practical guide, learn what SUS is, how it works, how to calculate and interpret SUS scores, and how to use it alongside behavioral evidence in UX research.

What Is User Research?

So, in this article, we’re going to dive deep into User Research. We’ll learn what it means, the two types it comes in, and some cool ways to do it.

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