Everything involved in running research that changes what gets built: selecting the right method for the question, recruiting representative participants, moderating well, and reporting findings so they reach decisions rather than a slide deck nobody opens. Covers unmoderated and moderated approaches, card sorting, tree testing and usability testing.
The benefits of usability testing and UX research platforms are still not fully understood by many UX and product practitioners. These platforms enable teams to conduct usability testing, recruit participants, and leverage AI-powered analysis to make better product decisions more efficiently.
I gave Claude a study plan and a UXArmy account. Here's how far it got, from notes to a live study to a CEO slide, and where I still had to step in.
Read More
AI can now design, prototype and critique a product in an afternoon. Here's what AI design critique gets right, what it misses, and why testing with real users still decides what ships.
Read More
How are AI tools changing UX research? Maria Voorhees Maydan shares how she uses AI for competitor analysis, usability testing, transcription, and research synthesis while keeping human judgment at the centre of product decisions.
Read More
The Handoff Nobody Designs For: What Human-Computer Interaction, Anthropology and Behavioural Science Can Teach UX Teams About Health Apps That Change Hands
Read More
AI can now sound so convincingly human that we’re starting to wonder whether we even need real users. But if our synthetic participants keep agreeing with us, are they helping us understand people, or just making our assumptions harder to question?
Read More
What makes a research question useful? Learn how to create clear, focused, researchable questions and turn them into strategic questions that uncover deeper problems and guide better business decisions.
Read More
Drawing on decades of enterprise and consumer UX research, this piece asks where UX ends and CX begins. From warring sales and product teams to a program called First 24 Hours, it's a look at why the overlap of UX and CX is messier, and more useful, than any tidy definition suggests.
Read More
A few years ago, I was working on a CRM (client relationship management system) government staff used to track outreach for a public program in Canada that a lot of people relied on to get their work done. Adoption was lower than it should have been, and the assumption going in was reasonable enough: people...
Read More
AI can build faster than ever, but it still can't tell you what to build. A case for why Lean Startup, and real user research, matter more now, not less.
Read More
Discover the best usability testing questions to ask users at every stage of product development, from early discovery and prototype validation to pre-launch testing and post-launch. Use these questions to build a focused usability testing questionnaire and uncover actionable user insights.
Read More
Compare eight of the best AI tools for UX researchers in 2026, including UXArmy, Maze, UserTesting, Dovetail, Looppanel, Notably, Perspective AI, and Marvin. Explore their AI features, research use cases, limitations, and suitability for usability testing, interviews, recruitment, qualitative analysis, and UX research automation.
Read More
Explore the core UX research principles that make studies trustworthy, actionable, and useful for product decisions. Learn how to conduct user research, avoid common UX research mistakes, recruit the right participants, combine research methods, and improve UX research through continuous testing and iteration.
Read More
Explore the usability testing services a UX agency should provide, including moderated and unmoderated testing, card sorting, tree testing, participant recruitment and research reporting. Learn what to expect from usability testing and how to evaluate the right provider for your website, app or digital product.
Read More
Discover 15 mobile UX best practices covering speed, touch targets, navigation, forms, accessibility and real-device testing. Use this practical mobile UX checklist to improve mobile user experience, increase engagement and reduce friction across apps and mobile websites.
Read More
The future of user research is being shaped by AI-assisted workflows, continuous discovery, research democratization, and growing demand for strategic insights. Explore five emerging trends in user research and what they mean for UX researchers and product teams.
Read More
Stop guessing what to build next. Here are 5 practical ways to validate your live MVP and optimize your product spend before wasting another dollar.
Read More
Stop guessing and start validating. Here are 5 simple, 15-minute experiments designed for early-stage founders to test product concepts fast.
Read More
Learn how to use card sorting to organize your website or app content into an intuitive structure, backed by real user mental models instead of internal assumptions.
Read More
Learn the difference between formative vs summative usability testing, when to use each approach, and the best formative usability testing methods to improve product design, validate usability, and make confident launch decisions.
Read More
Quantitative usability testing turns user behavior into measurable evidence. Learn which phases of the product lifecycle to use it in, which usability metrics to track, how many participants you need, and how to interpret the results with confidence.
Read More
What to test at each stage, which tool fits the job, and what good looks like when you get it right.
Read More
Master UX diary studies with a practical guide, diary study template, and best practices. Learn when to use diary study UX to capture real user behavior.
Read More
Learn B2B UX research best practices. Discover UX research for B2B and proven methods to improve enterprise product experiences.
Read More
Learn how to conduct international UX research with a proven 6-step process. Discover user research international best practices for global products.
Read MoreAll company, product, and service names used in this website are for identification purposes only. All trademarks, logos, and brands are the property of their respective owners.
Fill in some details to start the conversation
We and our partners use cookies and similar technologies to improve your experience, analyze site traffic, and deliver personalized content. Non-essential cookies are only set after you give consent. You can change your preferences at any time.
Cookie PolicyWe and our partners use cookies and similar tracking technologies on this site. Strictly Necessary cookies are always active as they are required for the site to work. For all other categories, we require your explicit consent before any cookies are set. You may withdraw or change your consent at any time by clicking "Manage Cookies" in the site footer. For details on what data is collected and how it is used, see our Cookie Policy.
These cookies are essential for the website to function. They include session authentication, security tokens, load balancing, and user preference storage. The site cannot operate properly without them and they cannot be disabled. They do not collect personally identifiable information.
These cookies enable enhanced functionality such as contact forms, embedded video players, live chat widgets, and language preferences. Without them, some features may not work correctly. They may be set by us or by third-party providers whose services are integrated into our site.
These cookies help us understand how visitors interact with our website. We use Google Analytics 4 (via Google Tag Manager) to measure pageviews, session duration, traffic sources, and user journeys. All data is aggregated and pseudonymised — no individual user is identifiable. This data is used solely to improve site performance and content.
These cookies are used to deliver advertisements relevant to you and your interests, and to measure the effectiveness of ad campaigns. They are set through our site by advertising partners via Google Tag Manager. These partners may combine this information with other data they have collected from your use of their services. Under CCPA/CPRA, this may constitute a "sale or sharing" of your personal information.
California residents: you have the right to opt out of the sale or sharing of your personal information. Do Not Sell or Share My Personal Information.
